I conducted end-to end studies for Azure portal Framework team (interview, usability test, survey, verbatim data analysis) to evaluate new designs + patterns and uncover user workflows. This improved the product experience, surfaced new design opportunities, and impacted design decisions of Framework + other extension teams through partnerships with PMs, Designers, and Researchers
Enterprise Users
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Semi- structured interview
Cognitive Walkthrough
Usability Testing
Unmoderated Studie
Verbatim analysis
Survey
hits.microsoft.com/Study/6019230
hits.microsoft.com/Study/6018376
hits.microsoft.com/Study/6019041
hits.microsoft.com/Study/6018271
hits.microsoft.com/Study/6017536
hits.microsoft.com/Study/6019189
hits.microsoft.com/Study/6019187
hits.microsoft.com/Study/6018704
(Note: Links work only for Microsoft employees with required access)